Job Actions

Job Information

Quality Assurance Representative
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674553

Company Profile

Wyndham Destinations

Contact Company

Local Information

Laugh while you Look

Sponsored Ads


  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  13 Views, 0 Applications  
Quality Assurance Representative
The Quality Assurance Representative follows Best Practices to include completing sales documents for WVO owners, & supports sales through training, retention & compliance evaluations & reporting. Additional responsibilities include completing after sale follow activities, providing on-going product knowledge training for sales teams, monitoring rescission rates, and communicating results to site leader &/or management. The QAR reviews and analyzes rescission information, makes observations, completes reports, and assesses program progress. The QAR partners with all site departments to support sales.

Assist sales in accomplishing compliance and retention goals

* Complete closing for all sales

* Utilize closing opportunity to identify areas needing improvement for sales professional

* Partner with management to develop successful training activities including observation reviews, ride-along and other activities.

* Serve as QAR according to Sales Quality Assurance Best Practices

* Complete owner follow up during and after rescission period involving sales participation as necessary

* Provide management continuous feedback evaluating program success

The Quality Assurance Representative reports directly to the Quality Assurance Manager & / or Site Leader.

+ Sales product knowledge

+ Basic computer skills

+ Current New York State Notary Public license preferred (or must be obtained within 30 days of hire)

+ Minimum of 6 months sales experience with Wyndham.

More Information »